Caring Is The New Connecting: How To Retain And Recruit Employees Through Word Of Mouth Referrals
Date: Mar 22, 2019 Beginning at 9:45 AM
Session Duration
1 Hour

Learning Objective
1. Learn how to attract and retain employees from word of mouth referrals.
2. Reduce turnover costs by increasing employee retention.
3. Activate current team members in a way that results in more employee referrals.

Session Description
In this session, Matt Ward will show you exactly how to attract and retain great employees through word of mouth referrals. We know that word of mouth works for sales, and there are studies that show that employees referred by other employees remain with a company longer, are more productive, and overall a much happier and healthier employee.

Session Speaker

Matt Ward

Gratitude & Caring Consultant
Breakthrough Champion

More About Matt Ward

In 2002 Matt started a website agency, inConcert Web Solutions, which he sold in May 2018 so that he could focus on helping businesses get more word of mouth referrals!  His book "MORE Word of Mouth Referrals, Lifelong Customers & Raving Fans", focuses on the caring component that we all have and how we can use that to connect deeply with others.  Matt is a professional member of the National Speakers Association and a podcast host of the popular small business podcast Square Peg Round Hole! He's a 40 Under 40 Recipient and Chamber Small Business Owner of the Year!